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How db666 Handles Your Personal Information

When you open an account with db666, you share personal and payment details with us — and this policy explains exactly what we collect, why we collect it, and how we keep it safe.

Account data protectedbKash, Nagad, Rocket payment privacyNo data sold to third partiesYour rights clearly statedBangladesh-region scope
db666 How db666 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We approach data handling as an operational responsibility, not a formality. Every account interaction — from linking a Nagad wallet to placing a bet — is processed under access controls that limit who inside our team can view your records. Here is how we manage the key areas of your privacy on db666.

Payment Data Security

Your bKash, Nagad, and Rocket transaction references are stored in encrypted form. Only authorised account verification staff can access payment records, and only when resolving a specific dispute or withdrawal query.

Cookie and Session Control

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can adjust cookie preferences through your browser settings at any time without affecting your account access.

Data Retention Policy

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. Once the retention period ends, we delete or anonymise records in line with our internal schedule.

Requesting Your Data or Changes

You have the right to ask what data we hold, request a correction, or ask for deletion where no legal obligation requires us to keep it. Submit your request via live chat or the account help form and we will respond in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, correct inaccurate details, or ask us to delete information you believe we no longer need, our support team handles these requests directly. You can reach us through live chat from your account dashboard, by email, or through the help form in your account settings — and we aim to respond to all data-related queries within a reasonable timeframe. Availability of support channels depends on your region.

Team online

Live Chat

Open your account dashboard and start a live chat session to raise a data query, request a correction, or ask about what information we currently hold on your account.

Email Support

Send a written data request to our support email. Include your registered account name and the specific data action you are requesting — access, correction, or removal.

Account Help Form

Inside your account settings, the help form routes privacy requests directly to the team responsible for data handling, keeping your query separate from general support tickets.

Privacy Policy Questions Answered

These are the questions we hear most often from people in Bangladesh who want to understand their data rights before or after opening an account with db666.

We collect your name, email address, phone number, and any payment wallet details you provide — such as a bKash or Nagad number — to verify your identity and process transactions on your account.

We do not sell your data. We share it only with payment processors like those handling Rocket or bKash transfers, and only to the extent needed to complete your transaction or verify your account.

We retain account data while your account is open and for a defined period after closure, as required by applicable rules. After that period, records are deleted or anonymised on a rolling schedule.

Yes. Submit a data access request through live chat or the account help form in your dashboard. Include your registered account details and we will respond in writing with the information we hold.

Contact our support team via email or the account help form and specify a deletion request. Where no legal obligation requires us to keep the data, we will process the deletion and confirm in writing.

This policy covers accounts in eligible regions. Whether it fully applies to you depends on your local law and the region from which you access db666 — check your eligibility before creating an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.